Customer email templates can be accesed in your control panel and via SFTP:
- Control Panel: Settings & tools > All settings & tools > Email templates > Customer emails
Tip: We recommend making a back up of your email templates before making changes.
|First Purchase Email
|Sent when a customer makes their first purchase on your site.
|Customer Change Password Notification Email
|Sent when a customer changes their password.
|Customer Recover Password Notification Email
|Sent when a customer resets their password from the log in page. It contains their new generated password.
|Customer Recover Username Email
|Sent when a customer requests their forgotten username from the log in page.
|Customer Referral Commission Notification Email
|This email tells the customer how much commission they have earned.